Bangkok Bites Terms & Conditions of Service
Welcome to Bangkok bites!
BANGKOK BITES BONDI PTY LTD (ABN 25 618 380 699), BKK NEWTOWN PTY LTD (ABN 88 618 381 712), BANGKOK BITES CRONULL (ABN 89 627 932 496) and BANGKOK BITES ST IVES (ABN15 645 370 163) is the operator of an online platform currently available at its Website : bangkokbites.com.au
1. PURPOSE
The purpose of our Service is to provide a simple and convenient service to you. we allowing you to order meals from us via our order online website.
2. SERVICE AVAILABILITY
we offers an ordering and delivery service from us in prescribed delivery area. This is to ensure that their Meals reach your door when they are at their best. Our designed area will appear on area screen. Operating hours will vary depending on local trading conditions and the availability of our Restaurant and partner.
3. ORDERS
When you place an order through our Service, an email thanking you for your order and confirming your order will be sent to you by us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate address and telephone number to ensure that your Meals arrive to the correct location. If you do not open the door or respond to telephonic correspondence within 10 minutes of our delivery drivers physically reaching your address, we reserve the right to leave the premises, and you will be charged for the Meal.
4. MEALS
All Meals are subject to availability. We may offer an alternative for any Meal it cannot provide you with. Our Restaurants may use nuts in the preparation of certain Meals. Please call our Restaurant prior to ordering if you have an allergy.
5. CANCELLATION
You have the right to cancel an order within a reasonable time and before the order becomes a Started Order. Customers can cancel an order by contacting our restaurant. Any payment made prior to an order being cancelled by our restaurant will usually be reimbursed using the same method you used to pay for your order. Any order cancelled after it becomes a Started Order will be charged to you. we alone will determine whether an order is a Started Order or not.
6. PRICE AND PAYMENT
The price of any Meals will be listed on our Service. Prices include GST. Prices will vary between menus. Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, save in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you.
7. AVAILABILITY & DELIVERY
Our aim is to provide the best delivery service possible. Unfortunately things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your Meal is delivered by the time specified in the email and webpage. The timing of your order is determined by taking into account the number of orders and the circumstances being faced by the our Restaurant at that time.
